Legal & Compliance
Privacy Policy
This Privacy Policy explains how MyMeal Digital Sdn. Bhd. collects, uses, stores and protects personal data provided by users of the MyMeal platform.
Contact
This Privacy Policy explains how MyMeal Digital Sdn. Bhd. ("MyMeal", "we", "us" or "our") collects, uses, stores and protects personal data provided by users of the MyMeal platform.
Information We Collect
- Name
- Email address
- Phone number
- User role, such as student, sponsor, vendor or administrator
- Payment and transaction references
- Institution, vendor or organisation information
- Usage records within the MyMeal platform
Purpose of Collection
We collect and process personal data for the following purposes:
- To register and manage user accounts;
- To process payments and transaction records;
- To manage meal allocations, sponsorships and vendor records;
- To verify users, vendors and platform activities;
- To provide customer support;
- To comply with legal, regulatory, accounting and audit requirements.
Payment Information
Payment processing may be handled by third-party payment gateway providers. MyMeal does not store full card details or sensitive banking credentials on its platform.
Disclosure of Information
We may disclose relevant information to:
- Payment gateway providers;
- Vendors involved in fulfilling meal-related transactions;
- Universities, sponsors or institutions involved in approved programmes;
- Regulators, auditors or authorities where required by law.
Data Security
We take reasonable administrative, technical and organisational measures to protect user data from unauthorised access, loss, misuse or disclosure.
Data Retention
Personal data and transaction records may be retained for operational, legal, audit and compliance purposes.
User Rights
Users may contact us to request access, correction or deletion of their personal data, subject to applicable laws and operational requirements.
Contact
MyMeal Digital Sdn. Bhd. Email: ask.mymeal@gmail.com Phone: +603-6262 9800